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On iOS, open Settings → [your name] → Subscriptions → Serenova → Cancel Subscription. Cancellation prevents future charges; you keep Plus access until the end of the current paid period. You can do this at any time, including during a free trial.

If you do not cancel before the trial ends, the yearly subscription renews automatically at $49.99/year. Apple charges your account within 24 hours before the end of the trial. You can cancel anytime during the trial in iOS Settings → Subscriptions and you'll keep Plus until the trial period expires.

Open Serenova → Profile → Membership → Restore Purchase. Make sure you're signed in with the Apple ID that made the original purchase.

Apple manages all refunds for App Store purchases. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the Serenova purchase. If Apple declines, write to us at support@getserenova.app and we'll do our best to help.

Apple sets prices in your local currency for your store region. The in-app paywall always shows the price you'll be charged. If you've travelled, your prices are tied to your Apple ID region, not your current location.

Open Serenova → Profile → Account → Delete Account. This permanently removes your data within 30 days. You can also email support@getserenova.app from the account's email address and we'll process the deletion.

Yes — write to support@getserenova.app and we'll send your data as a JSON export, usually within a few days.

Yes. Your data is stored on Supabase (a SOC 2 Type II certified provider), encrypted in transit (TLS 1.2+) and at rest (AES-256). We never sell, share with advertisers, or use it to train AI models. Read our Privacy Policy for full details.

On the sign-in screen tap Forgot Password. We'll email a reset link to the address on your account.

Two checks: (1) inside Serenova, open Profile → Notifications and verify they're on; (2) in iOS Settings → Notifications → Serenova, ensure Allow Notifications is enabled. Background scheduling can take up to 30 minutes after enabling.

Open Serenova once to refresh the affirmation pool. If the widget still doesn't update, long-press the widget → Remove Widget, then re-add it from the widget gallery (long-press home screen → tap +).

Make sure your iPhone isn't on silent (the side switch). If you're on a Focus mode that mutes media, allow Serenova or change Focus settings. Inside the app, open the breathing settings sheet and check the volume slider.

We'd love to hear it. Email support@getserenova.app with as much detail as you can — screenshots, device model, iOS version. We read every message.